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All Qualisports products are warranted for 1 YEAR from thedate of your purchase, including motor(s), battery pack and control board.
What is Qualisports return policy and warranty coverage?

If, at any point during the first 30 days after you receive your product, you feel that the bike does not match how it was described to you on our website or through any communications with us, please contact us and we can discuss a possible return.

Any return must be made in its original packaging and without any damage to the product


Our warranty covers manufacturing and material defects, and does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage, or any use of the product that's inconsistent with the operating instructions as laid out in our user manual.

Aii series products components and all electronics are warrantied for 1 year.

If you do have an issue with your product that you believe to be under warranty, please submit a request. If we can't fix it, we'll replace it. 
Bought from a distributor or a shop?
Then go directly to there and they will put you right.
Bought directly from us on line?
Contact us free by filling the form bellow and we will get in touch with you according to your location ASAP.

Filling The Form
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